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Privacy Policy

AegisQ Privacy Policy

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AegisQ Corporation
Effective Date: 9/1/25
Last Updated: 9/15/25

1. INTRODUCTION

AegisQ Corporation ("AegisQ," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.aegisq.com, use our cybersecurity platform and services, or otherwise interact with us.

This policy applies to all information collected through our:

  • Website (www.aegisq.com)

  • AegisQ Internet Immune System platform

  • Related services, sales, marketing, or events

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

2. INFORMATION WE COLLECT

2.1 Information You Provide to Us

Account Information:

  • Name and contact information (email address, phone number)

  • Company name and business information

  • Billing and payment information

  • Account credentials and authentication data

Service Usage Data:

  • Security logs and event data processed by our platform

  • Configuration settings and preferences

  • Support tickets and communication records

2.2 Information Collected Automatically

Technical Information:

  • IP addresses and device identifiers

  • Browser type and version

  • Operating system information

  • Access times and referring URLs

  • Cookie data and similar tracking technologies

Platform Analytics:

  • Feature usage statistics

  • Performance metrics

  • Error logs and diagnostic data

2.3 Information We DO NOT Collect

Our zero-knowledge architecture ensures we do not access or store:

  • Content of your protected systems

  • Sensitive business data

  • Personal files or communications passing through protected networks

3. HOW WE USE YOUR INFORMATION

We use collected information for the following purposes:

Service Delivery:

  • Provide, maintain, and improve our cybersecurity services

  • Process transactions and send related information

  • Send administrative information and service updates

Security and Operations:

  • Detect, prevent, and respond to security incidents

  • Monitor and analyze platform performance

  • Comply with legal obligations and enforce our terms

Communications:

  • Respond to inquiries and provide customer support

  • Send marketing communications (with consent)

  • Provide security alerts and threat intelligence updates

4. LEGAL BASIS FOR PROCESSING (GDPR)

We process personal data based on the following legal grounds:

  • Contract Performance: To provide our services under our agreement with you

  • Legitimate Interests: For business operations, security, and service improvement

  • Legal Compliance: To comply with applicable laws and regulations

  • Consent: Where you have given explicit consent for specific processing

5. DATA SHARING AND DISCLOSURE

We may share your information in the following situations:

Service Providers:

  • Cloud infrastructure providers (AWS, Google Cloud)

  • Payment processors

  • Customer support tools

  • Analytics services

Business Transfers:

  • In connection with mergers, acquisitions, or asset sales

Legal Requirements:

  • To comply with legal obligations

  • To respond to lawful requests from public authorities

  • To protect our rights, privacy, safety, or property

With Your Consent:

  • With your explicit consent for other specific purposes

We DO NOT sell, rent, or trade your personal information to third parties for their marketing purposes.

6. DATA RETENTION

We retain personal information for as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

  • Support business operations

Specific retention periods:

  • Account information: Duration of service + 3 years

  • Security logs: 90 days (configurable per customer requirements)

  • Billing records: 7 years (per legal requirements)

  • Marketing data: Until consent withdrawn

7. YOUR PRIVACY RIGHTS

7.1 Rights Under GDPR (European Residents)

You have the right to:

  • Access: Request copies of your personal data

  • Rectification: Request correction of inaccurate data

  • Erasure: Request deletion of your data ("right to be forgotten")

  • Restriction: Request limited processing of your data

  • Portability: Receive your data in a structured format

  • Object: Object to processing based on legitimate interests

  • Withdraw Consent: Where processing is based on consent

7.2 Rights Under CCPA (California Residents)

You have the right to:

  • Know: What personal information we collect, use, share, or sell

  • Delete: Request deletion of personal information

  • Opt-Out: Opt-out of the sale of personal information (Note: We do not sell personal information)

  • Non-Discrimination: Not be discriminated against for exercising your rights

7.3 Exercising Your Rights

To exercise these rights, contact us at:

  • Email: info@aegisq.com

  • Mail: AegisQ Corporation, 310 N. Indian Hill Blvd. #359, Claremont, CA 91711

We will respond to requests within 30 days (45 days for complex requests).

8. INTERNATIONAL DATA TRANSFERS

We are based in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.

For transfers from the EEA/UK, we use appropriate safeguards including:

  • Standard Contractual Clauses approved by the European Commission

  • Ensuring recipients are Privacy Shield certified (where applicable)

9. DATA SECURITY

We implement appropriate technical and organizational measures to protect your information, including:

  • Quantum-resistant encryption for data at rest and in transit

  • Multi-factor authentication

  • Regular security assessments and penetration testing

  • Employee training and access controls

  • Incident response procedures

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

10. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to:

  • Maintain your session and preferences

  • Analyze website traffic and usage

  • Provide targeted content and advertising

Types of Cookies:

  • Essential Cookies: Required for website functionality

  • Analytics Cookies: Help us understand usage patterns

  • Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. Note that disabling certain cookies may impact functionality.

11. CHILDREN'S PRIVACY

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If we learn we have collected information from a child under 18, we will delete that information promptly.

12. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

13. MARKETING COMMUNICATIONS

You may opt-out of marketing communications by:

  • Clicking the "unsubscribe" link in emails

  • Emailing us at privacy@aegisq.com

  • Calling us at [Phone Number]

Note: You cannot opt-out of service-related communications (e.g., security alerts, account notifications).

14. DO NOT TRACK SIGNALS

Our website does not currently respond to Do Not Track (DNT) browser signals. However, you can control tracking through cookie settings and privacy controls in your browser.

15. UPDATES TO THIS POLICY

We may update this privacy policy from time to time. We will notify you of any changes by:

  • Posting the new policy on this page

  • Updating the "Last Updated" date

  • Sending email notification for material changes

16. CONTACT INFORMATION

For questions about this privacy policy or our privacy practices, contact:

Data Protection Officer:
AegisQ Corporation
Email: info@aegisq.com
Address: 310 N. Indian Hill Blvd. #359, Claremont, CA 91711

For GDPR inquiries:
Email: info@aegisq.com

For CCPA inquiries:
California Privacy Rights
Email: info@aegisq.com

17. SUPERVISORY AUTHORITY (GDPR)

EU residents have the right to lodge a complaint with their local supervisory authority if they believe their rights under GDPR have been violated.

CALIFORNIA PRIVACY RIGHTS DISCLOSURE

Under California Civil Code Section 1798.83, California residents may request information regarding disclosure of personal information to third parties for direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.

NEVADA PRIVACY RIGHTS

Nevada residents may opt-out of the sale of covered information. We do not sell covered information as defined under Nevada law. To submit a verified request, email: privacy@aegisq.com.

© 2025 AegisQ Corporation. All rights reserved.

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